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"CUISPA allows me to gain insight from a wide variety of credit union IT professionals in a confidential environmentwhere we can share experiences and bring topics to the table for discussion and resolution."

-Mark Reed
American Airlines CU
Privacy policy:

As a security focused organization, the CUISPA not only understand your concerns for privacy, we go out of our way to insure it. Below is the privacy policy that applies to the CUISPA website and operations. If you have any questions about our policies or your personal privacy, please do not hesitate to contact us at: privacy@CUISPA.org.

Introduction:
As an information security focused organization; CUISPA takes your privacy seriously. ISPA's primary goal in collecting personal information is to provide you with the best and most useful content and community services possible. Because we gather certain types of information about our members we want you to understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it, and what your rights are.

What personally identifiable information does CUISPA collect?
Are cookies used?
How does CUISPA use the information?
Does CUISPA share the information with third parties?
What are my options?
How can you update your personally identifiable information?
How will I know if the privacy policy is changed? Use of the Forums
Security
Privacy of children
Contact our Privacy Office

  1. What personally identifiable information does CUISPA collect?
    Because CUISPA is an association, collecting information from our members is essential not only for billing purposes but to provide maximum value to you and other members of the community. CUISPA collects personally identifiable information only when you provide it to us such as when you register for membership. Because we restrict our membership for confidentiality reasons, certain information about you and your financial institution are required in order to authenticate applicants. Once you register and join you are no longer anonymous to CUISPA. But, you can remain anonymous to other members accessing the website at your discretion. CUISPA also collect information from frequent polls posted on the website. This information is not tracked by the individual members responding. The polls are run to collect statistical data on the membership group as a whole. At no time will any of your poll responses be provided to other members or outside parties. Although, CUISPA does collect personal information, it is your option whether or not certain components of that information are presented to other members. CUISPA does not release any confidential information to other members or outside parties without your expressed permission.


  2. Are cookies used?
    Your Internet browser has a feature called "cookies" which store small amounts of data on your computer about your visit to the CUISPA sites. However, cookies tell us nothing about who you are unless you specifically give us personally identifiable information. You do not need to have cookies turned on to visit the CUISPA site, although active participation in certain areas of our sites may require cookies. In addition, you may elect not to allow cookies to be collected by selecting certain options on your browser.


  3. How does CUISPA use the information?
    CUISPA is a private membership site only. We use the information we gather for three basic purposes:

    • to enhance our member’s experience of our site. We use tracking information to determine the level of interest in different page and content on the site. This helps us continue to provide the content you are interested in and build a better service for you


    • to fulfill your requests for certain types of information, such as sending out electronic newsletters and enabling users to participate in polls, message boards, and other services.


    • to send you information you want and agreed to receive such as responses to your postings in the forums or information about topics you requested to receive via email.


    • To accommodate billing and general membership tracking.

  4. Does CUISPA share the information with third parties? CUISPA will not share your personally identifiable information with third parties unless:


    • You have provided your consent to share the information with others.


    • We respond to subpoenas, court orders, or legal process; or we believe that your actions violate applicable laws, CUISPA's Terms of Use or any usage guidelines for specific products or services, or threaten the rights, property, or safety of CUISPA, our users, or others


  5. What are my options?
    All members are required to provide certain personal information in order for us to verify and authenticate membership applicants, to perform billing transactions and to provide you with the full value the site has to offer. Once registered you have the option and ability to modify what information is presented to other members online. Non members will not be able to view any member information.


  6. How can you update your personally identifiable information?
    You can correct or change the information collected during registration and after you have become a member. The instructions for doing this can be found in our member services areas. Users may change this information at any time and as often as necessary. Users who are experiencing problems or who have questions about how these services work can contact us using e-mail addresses at the bottom of this page. Currently, we do not offer users a means by which to completely delete personal information established at the time of registration. But if you experience concerns, please do not hesitate to contact us.


  7. How will I know if the privacy policy is changed?
    Any modifications to our privacy practices will be reflected first within this area the web site. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy statement. If we are going to be using the information collected from users in a manner materially different from that stated at the time of collection we will send affected users written notice of the change and allow an opt-out.


  8. Use of the Forums
    CUISPA hosts message boards, chat and other services for member forums. Please remember that any information that is disclosed in these forums becomes public information within the CUISPA community. Although, we take precautions to secure these channels with encryption, you should exercise caution when deciding to disclose your personal information or details that you consider confidential. It is not advised to discuss specific information such as IP addresses, known system vulnerabilities on your network, firewall configurations, etc, within the forums unless you are doing so anonymously through an unidentified “nickname”. To change your nickname you may contact CUISPA at the email address listed below.


  9. Security
    This Web site takes many precautions to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

    When our registration application forms ask users to enter sensitive information, that information is encrypted with the highest level encryption available. While on a secure page, such as our procurement forms, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.

    While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted on secured servers and physically within our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information (such as information provided in the Procurement Center). Furthermore, ALL employees are kept up-to-date on our security and privacy practices. As well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. If you have any questions concerning the security of our site and facilities, please forward your questions in email.


  10. Privacy of children
    Our site is not intended to be used by children or minors under the age of 18. We operate our site in compliance with the Children's Online Privacy Protection Act and do not permit registration by, and will not knowingly collect or use personally identifiable information from, anyone under 18 years of age. This requirement is clearly posted during the registration process.


  11. Contact our Privacy Office
    Questions regarding this privacy statement, or regarding any other aspects of our web site, should be sent via e-mail to the address below or to our corporate offices. We read every message submitted and try to reply promptly to every one.
E-mail contacts for questions Updated March 2006